Acceptable Use Policy
Overview EmuTel reserves the right to change this Acceptable Use Policy at any time and notify you by posting an updated version of the Policy
Customer Service Guarantee
The Customer Service Guarantee Standard (CSG Standard) protects you from poor service. It tells telcos how fast they must connect or fix your landline. It also sets
Complaint Handling Policy
Overview It is important to us that our customers have a right to make a complaint. This is our complaints handling policy that applies if
Financial Hardship
Overview This financial hardship policy is intended to assist customers who may experience financial hardship in relation to our goods and services. This policy is
Terms and Conditions
Version 1 – 01/10/2021 Emutel Pty Ltd ACN 652 579 023 (EmuTel, we or us) will supply you (or your) with telecommunications services (Services) and