What to do when a website won’t load

website won't load
How to find out if a particular website is down for everyone, or just you
  1. Use this online tool to check if the website is down. If it’s down for everyone, you will need to wait for the website to start responding.
  2. Try and view the website on your mobile using your 4G or 5G connection. (Not WiFi.)
  3. Clear your browser cache.
  4. Try another browser.

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Jacqui from Aricks Australia was not getting the same level or quality of service as her neighbours. Her internet was slow and unreliable, she had no mobile reception in her home, & the provider she’d been with for 17 years refused to help her.