Robust Business Phones and Voice Plans
With our business voice plans, you get all the features that make calling easy and efficient.
Phones Made For Business
Have you ever considered switching to a VoIP phone system for your business?
An internet-based phone system, or VoIP, is quickly becoming the preferred telephony option for businesses. They offer many features and benefits that traditional phone systems simply cannot match!
Voice Plans
The best results always come from a perfect mix of planning and honest evaluation. Let’s team up and create a success story.
With VoIP being such an essential part of telco, you can’t go wrong!
Pay-As-You-Go
$10.00 Ex. GST / Per Month
- Local and national calls 10c/min
- Mobile calls 20c/min
- 13/1300 calls 25c/min
- Read More Here
Unlimited Calls
$30.00 Ex. GST / Per Month
- Unlimited Local and National Calls
- Unlimited Mobile Calls
- Unlimited 13/1300 Calls
- Read More Here
Features Included With Your Voice Plan
All of these services are included in your subscription at no extra cost!
Auto-attendant
An auto-attendant is a great way to direct your callers to the right person or department. You can easily set up an auto-attendant in the Cloud PBX, and it's easy to keep updated. You can also use the auto-attendant to greet callers and ask them for their name. If you have many callers, you can use the auto-attendant to route calls to different departments or extensions. This feature is a great way to manage your calls and ensure your callers are directed to the right person.
Automatic Call recording
Automatic Call Recording is a great way to keep track of important conversations. When enabled, all inbound and outbound calls are automatically stored in the cloud, so you can access them from any device, anytime.
This feature is perfect for business calls, sales calls, customer service calls, and more so you can be confident knowing you've got all the details for any project from any client. Automatic call recording is a great way to stay organised and keep track of important conversations.
Music on hold
Music-On-Hold can be a great way to improve customer experience. Not only does it provide a pleasant listening experience for callers, but it also gives you an opportunity to promote your business. You can use the music-on-hold feature to play music, or professionally recorded messages about your products and services. This can help to increase brand awareness and boost sales. In addition, studies have shown that callers are more likely to hang up if they're greeted with a monotone voice, or worse, silence. As a result, music-on-hold is a valuable tool for any business.
Voicemail to email
Have you ever been out and about when you get a voicemail, but can't listen to it until later? With Voicemail-To-Email, you can automatically have your voicemails transcribed and emailed to you. This way, you can immediately see who the voicemail is from and what it's about, and decide whether or not you need to call them back right away. Additionally, voicemail-to-email can be a lifesaver if you're hard of hearing or if English isn't your first language and you need some extra time to process the message. No matter what your situation is, voicemail-to-email transcription can make it easier and more convenient for you to manage your voicemails.
Simultaneous ring
Simultaneous Ring is a great way to make sure you never miss an important call, no matter where you are. With Simultaneous Ring, your office phone and mobile phone will ring at the same time. That way, if you're out of the office and didn't hear your office phone ring, you can still get the call on your mobile. Simultaneous Ring is a free service that's included with your business telephone plan. You can even set different rules for different numbers, so calls from certain VIPs always get through no matter what. Simultaneous Ring is a simple way to help you stay connected and avoid missing important calls.
Call queueing
Have you ever been put on hold while trying to call a company, only to hear the phone ring endlessly without anyone picking up? Call queueing is a common problem that businesses face, but it doesn't have to be this way. By automatically forwarding unanswered calls to another available agent, businesses can ensure that their customers won't be left waiting. This can help to improve customer satisfaction by providing them with the prompt service that they need. Call forwarding can also help to improve efficiency by making sure that calls are answered in a timely manner. As a result, it's a valuable tool for any business that wants to provide the best possible service to its customers.
Caller privacy
Caller Privacy is a service that hides your number while making calls. It's easy to enable and essential if your business requires confidentiality, or needs to protect your staff.
When you enable Caller Privacy, your calls will be automatically hidden and no one will be able to see your number. This means that you can rest assured knowing that your personal information is safe and sound. Caller Privacy keeps your personal information safe and is a valuable service that everyone should take advantage of. With Caller Privacy, you can relax and focus on the conversation at hand without having to worry about your personal information being compromised.
Call presence
Call Presence is a handy tool that lets your colleagues know when you're available to take calls. When the call indicator is green, it means you're available. If the call indicator is red, it means you're on another call or you've set your phone to Do Not Disturb mode. This feature is a great way to let people know when you're available to talk and handy for avoiding interruptions.
Reception console
The Reception Console gives you a real-time dashboard of your call traffic, so you can examine duration, waiting times and peak times. The Reception Console also allows you to view the Caller ID for each call, so you can see who is calling and how long they have been on hold. In addition, the Reception Console allows you to set up custom greetings for each caller, so you can personalise your service. The Reception Console is a valuable tool for managing your call traffic and ensuring that your customers receive the best possible service.
Optional Features Available
Softphone Bundle
Extend your business phone system with our softphone app – compatible with your mobile, PC or Apple devices.
Does not include handsets or devices.
1x License - $15.00 Ex. GST / Per Month
2x Licenses - $20.00 Ex. GST / Per Month
Work From Home Bundle
Have an additional business phone with your extension and/or home number registered to it
$15.00 Ex. GST / Per Month
Pave The Future Of Communication With VoIP
What Emu can do for you
Call Recording
Automatically record calls and access them from anywhere, on any device.
Call Reporting
View a real-time dashboard of your call traffic to examine duration, waiting times and peak times.
Computer Telephony Integration
Take a birds-eye view of your business and let everyone see your calling activity.
On-Hold Marketing
Use time on hold to play music or professionally recorded messages about your business.
Remote Working
Our systems integrate with a range of remote working solutions that enable your team to work anywhere.
