When it comes to customer service, small businesses face a unique challenge.
They need to provide a high level of service while often working with limited resources. This is where a telephone system that can connect to your CRM and play background music can be a big help.
These systems can help small businesses stay connected with their customers by providing a way to track calls and play hold music or messages. This can be a big help in making sure that customers are kept informed and updated on their orders or inquiries.
In addition, these systems can also help small businesses save money. By using a VoIP service, businesses can avoid the high costs of traditional phone lines. And by using a CRM to manage customer data, businesses can save time and money on customer service.
If you’re a small business owner, consider investing in a telephone system that can help you better connect with your customers. It could be the difference between a successful business and one that struggles to stay afloat.
From $10 a month you get the following features standard
- Auto-attendant
- Automatic Call recording
- Music on hold
- Voicemail to email
- Simultaneous ring
- Call queuing
- Caller privacy
- Call presence
- Reception console
