Desk Phones

With our business voice plans, you get all the features that make calling easy and efficient.

More Flexibility And Scalability To Grow With You

Desktop and Cordless Phones

Scalable wired or cordless VoIP phones

Work From Home Bundles

Work from home or remotely with our remote work bundle

Softphone App Bundles

Make calls from your PC or mobile

Voice Plans

The best results always come from a perfect mix of planning and honest evaluation. Let’s team up and create a success story.

With VoIP being such an essential part of telco, you can’t go wrong!

Pay-As-You-Go

$10.00 Ex. GST / Per Month

Unlimited Calls

$30.00 Ex. GST / Per Month

Features Included With Your Voice Plan

 All of these services are included in your subscription at no extra cost!

Auto-attendant

You're too busy to answer every phone call that comes in, but you don't want to miss any potential customers.

 

You might be missing out on business because you can't always answer the phone. And even if you could, chances are you're not the best person to sell your product or services.

 

Auto-attendant solves both of these problems by answering your calls for you and routing them to the right person or department. You'll never miss another call and you'll have more time to focus on what's important - running your business.

 

Direct your callers easily through your IVR or Virtual Receptionist. Easy to setup and easy to keep updated in the Cloud PBX.

Automatic Call recording

You're on the phone with a potential customer and you want to make sure to capture every word.

It's hard to remember everything that was said during a telephone call, especially if it was a long one. You may not be able to take good notes during the call, and even if you do, you might not be able to recall all of the details later on.

Telephone call recording is the perfect solution for this problem. With our call recording software, you can record calls in real time or after the fact, making it easy to review and reference them whenever you need. Plus, our software is easy to use and affordable.

Music on hold

It's hard to keep your customers on the line when they're put on hold.

 

Studies have shown that people are more likely to hang up if they're put on hold with silence or with a monotone voice.

 

Our music on hold service will play upbeat and positive music to keep your customers entertained and on the line.

Voicemail to email

You've probably been in this situation before - you're out of the office and you miss an important call.

Now not only do you have to worry about returning the call, but you also have to try and remember what the message was about.

Voicemail to email is a great solution that will help you stay organized and on top of your messages. This service will automatically transcribe your voicemails into text and send them directly to your email inbox. You can then review, respond, and take action on your messages without ever having to pick up the phone.

Simultaneous ring

You're busy and you can't always answer the phone.

You might miss an important call because you didn't hear your phone ring.

With simultaneous ring, you can have your office and cell phones ring at the same time. That way, you'll never miss another important call again.

Call queueing

You're running a business and you need to answer the phone, but sometimes there are too many calls coming in at once and you can't get to them all.

Not being able to answer the phone when it rings is frustrating for both you and your customers. They may not be able to reach you when they need to, which could lead to them taking their business elsewhere.

With our call queueing software, you can manage your incoming calls so that no caller is ever left waiting on the line. Our system will automatically forward unanswered calls to another available agent, so your customers always have someone to speak with.

Caller privacy

You don't want your personal information getting into the wrong hands, do you?

It's no secret that our phone numbers are easily accessible to anyone who wants them. Marketers, scammers, and even nosy friends and family can get ahold of our contact information without much trouble at all.

Caller privacy is here to help. This caller ID blocking app will keep your number private and confidential. Your calls will be hidden from view, so you can relax knowing that your personal information is safe and sound.

Call presence

You're trying to focus on a project but keep getting interrupted by phone calls.

It's hard to stay focused when you're constantly getting interrupted by phone calls.

With call presence, you can see who is calling before you answer the phone. This way, you can decide whether or not it's worth interrupting your work to take the call. If it's not an important call, you can easily let it go to voicemail without ever having to pick up the phone.

Reception console

Too often, managers are left in the dark about what's happening on their team. They can't tell who is busy and who is available, which makes it hard to make decisions about staffing and coverage.

Not only does this lack of visibility impact your ability to make decisions, but it also creates a lot of stress for employees who feel like they're being watched all the time.

Reception Console provides a call activity log that tracks every call made and received by your business. Managers can see at-a-glance which team members are busiest and how long calls are lasting so they can better staff their team and cover shifts.

Optional Features Available

Softphone Bundle

Extend your business phone system with our softphone app – compatible with your mobile, PC or Apple devices.
Does not include handsets or devices.

1x License - $15.00 Ex. GST / Per Month

2x Licenses - $20.00 Ex. GST / Per Month

business phones

Work From Home Bundle

Have an additional business phone with your extension and/or home number registered to it

$15.00 Ex. GST / Per Month

Add-Ons

telecoms services, audio recording

Bespoke Recorded Messages

Prevent callers on hold from hanging up by playing tailored messages about your business

call management

Call Statistics

Access live performance statistics to monitor call times, wait times and improve staff training

cordless phone service

CRM Integration

Integrate your CRM into your business phone system and know who is calling before you answer