Number Manager

Welcome to Number Manager – Your Ultimate Inbound Call Platform

Take control of your inbound calls with Number Manager, a powerful and user-friendly call management platform designed to simplify how you handle communications. Whether you’re a small business or a large enterprise, Number Manager empowers you with real-time control over your phone numbers and call flows—without the need for technical expertise.

Get Started with Your Perfect Number

Either bring your own number, or choose from a wide range of number types to suit your needs, including 1300, 1800, 13, Local, Mobile, and International Numbers—all fully supported. Once you’ve secured your number, dive into our intuitive visual interface and drag-and-drop flow builder. This innovative tool hides the complexity typically associated with number configuration, making it easy to manage how, when, and where your calls are routed.

Customise with Ease

With Number Manager, you’re not limited to basic setups. Configure over 25 standalone routing features or combine multiple features into a seamless end-to-end call flow. The visual builder allows you to see your call flows in action and update them effortlessly—all in one place. Say goodbye to confusing setups and hello to a simpler, more user-friendly experience.

Additional Features and Services
Enhance your call management with these powerful tools:

Call Recording

Record any number without hardware installation. Download recordings directly, receive them via email, or access them through FTP for convenient storage and review.

Disaster Recover

Ensure business continuity by diverting calls to an alternate line or planning to respond to emergencies seamlessly.

Voicemail & Missed Call Alerts

Customers can leave voicemails during predetermined times. Receive email notifications and stay informed of missed calls with ease.

Caller & Date Exceptions

Create routing rules for specific phone numbers or set schedules for particular dates, giving you precise control over call handling.

Area-Based Routing

Route calls based on the geographical origin of the caller. State, exchange, or postcode-based locations are fully supported.

Display Number

View both the caller’s number and the number they dialed, providing valuable context for every call.

Mid-Call Transfer

Transfer calls internally or from one type of line to another. This reduces unnecessary traffic on your phone lines and improves efficiency.

Hunt Group & Multi-Call

Enable multiple phones to cycle or ring at once until one is answered, ensuring no call goes unanswered.

Call Queuing

With network Call Queuing, enjoy unlimited line capacity. Calls are queued within the carrier network, eliminating the need for expensive surplus lines during peak periods.

IVR - Auto Attendant

Add an automated menu system to your number. Customers can navigate options by pressing numbers on their dial pad, directing their calls to the right destination effortlessly.

Online Call Statistics

Access instant, touch-of-a-button call reports for valuable insights. Monitor real-time call status and react promptly with live updates tailored to your needs.

Why Choose Number Manager?

Number Manager transforms the way you manage inbound calls, offering a blend of flexibility, control, and simplicity. Our platform is designed for everyone—no tech skills required. Start building your customized call flows today and experience a smarter way to connect with your customers. 

 

Ready to simplify your call management? Get Started Now or Contact Us for more information!