Looking for a business NBN plan that will give you the best quality VoIP calls? Our priority voice NBN plans are perfect for you. With super-fast upload speeds and an extra NBN connection specifically for VoIP calls, you'll be able to stay connected and productive without any issues.

What are the Priority Voice NBN plans?

If you’re a business that relies heavily on your phone line and has high internet usage, then our priority voice NBN plans are perfect for you. With this plan, you get an extra NBN connection specifically for VoIP calls, so you can be sure of getting the best quality phone calls possible. Plus, with our super-fast upload speeds, you’ll be able to upload large files and run cloud-based apps with ease. Whether you’re holding important video conferences or just need reliable phone service for your day-to-day operations, our priority voice NBN plans will keep you connected.

What is an eSLA

An Estimated Service Level Agreement, or ESLA, is a contractually binding agreement between a service provider and a customer that establishes expectations for the level of service to be provided. The agreement typically includes provisions for how the service will be delivered, what SLAs will be in place, and how performance will be measured.

ESLAs are used in cloud computing where customers may not have a clear understanding of the underlying infrastructure and need assurances about the quality of service they can expect. By defining expectations up front, an ESLA can help avoid disputes and misunderstandings later on.

While an ESLA can help set clear expectations for a service, it’s important to remember that it’s only a contract and does not guarantee perfect performance. EmuTel is committed to delivering on our commitments in order to maintain customer satisfaction.

What is 4G Failover?

4G Failover is an optional extra for our NBN™ plans. It automatically kicks in if your NBN™ connection goes down, giving you an alternative way to stay connected.

If you sign up for our Priority Voice plan, we’ll provide you with a 4G modem and data SIM of 30GB as an automatic inclusion. The 4G modem will connect to the mobile network and will be used as your backup connection.

What is a network Switch?

A switch is a device that helps connect multiple devices together on a network. It does this by providing a dedicated path for data to travel between devices, which can help improve performance by reducing congestion and slowdowns. Switches can also provide additional security by isolating devices from each other so that only authorised devices can communicate with each other.

Switches are an important part of any network because they help ensure that data can flow quickly and smoothly between devices and that only authorised devices are able to communicate with each other. Without a switch, data would have to share the same path between devices, which could lead to bottlenecks and slow down the overall network speed. Therefore, switches play a vital role in keeping networks running smoothly and efficiently.

What is AP Hardware?

AP hardware is a type of device that helps create and manage wireless networks. It usually consists of an antenna, radios, transceivers, and other components. A typical WiFi 6 AP hardware supports multiple users and provides them with high-speed internet access. Long-Range AP hardware is designed to have a longer range than standard WiFi devices so that they can cover larger areas. Most of these devices also come with built-in security features to protect your network from unauthorized access.

Compare Services

Info Essential Standard Priority Voice Enterprise
TC4 Plan
Any
Any
Any
100 | 250 | 1000
Voiceline
eSLA
Standard Only
Opt + Increased
Enhanced 12 (or more)
Premium 12 (or more)
4G Failover
Optional
Optional
Included (Emu 30GB+)
Included (Emu 30GB+)
Hardware
Router
BYO
Mikrotik hAP ac
Opt Juniper Upgrade
Opt Juniper Upgrade
If 4G
No hardware materials
WAP-R
WAP-R
WAP-R
Switch
No hardware material
UNIFI 8/16/24/48
UNIFI 8/16/24/48
UNIFI 8/16/24/48
AP
No hardware materials
LR/WiFi 6
LR/WiFi 6
LR/WiFi 6
Delivery Times
Any
Fixed-line only
Fixed-line only Min Speed 25/10
Fixed-line only upgrades
Suitability
1-3 users
4-10 users
8+ users
10+ users

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