Telco solutions that'll make your phones ring
Putting Rural, Regional and Remote business first. Join the telco that gets your business.
Regional, rural & remote
Specialised internet and phone services for regional Australia
Aussie-based support
In-house Aussie support at your disposal
Great service guarantee
All services are protected by our customer service guarantee
Dental
It can be hard to manage patient enquiries, especially if you’re busy with other tasks or out of the office. Patients often have to wait on hold for a long time before they can speak to someone, and by the time they do get through they may have already gone elsewhere.
Our dental telephone package solves these problems by providing an easy way for patients to get in touch with you, as well as professional on-hold messaging and providing guest wifi.
Click and call from your computer
Get in touch with all new patient enquiries and call patients back at the click of a button
Professional on-hold messaging
Improve your patient’s caller experience. Promote treatments such as Invisalign and inform callers of any updates or news
Provide patient WiFi
Outshine other local practices by providing free wifi whilst collecting marketing details and automated feedback from your patients
Aged Care
100% phone and wifi coverage
EmuTel’s aged care solution provides 100% phone and wifi coverage, so you can use your devices from anywhere in the home.
Advanced call recording
Calls are automatically recorded, making it easy to keep track of all conversations with residents.
Click and call from your computer
Our computer-based click and call service allows you to easily respond to room placement enquiries and provide a better service to relatives calling to speak to their loved ones. With telco, you’ll have the peace of mind that comes with knowing that all aspects of your residents’ care are taken care of.
Hospitality
Click and call from your computer
EmuTel Hospitality is a click-to-call solution that helps restaurants and hotels take reservations and bookings from their computer.
Provide customer wifi
With EmuTel, you can also provide your customers with free WiFi in exchange for valuable data
Professional on-hold messaging
In addition, our professional on-hold messaging service can promote your latest offers and menu items to all of your callers on hold. EmuTel Hospitality will help you fill more tables and increase your revenue!
Veterinary
Our Veterinary telco package is the complete practice phone system for vets.
Click and call from your computer
Our package allows you to make and receive calls from your PC instantly, with no missed new client enquiries
Professional on-hold messaging
You can also use professional on-hold messaging to promote any pet care plans your practice has, or outline any changes to your opening hours.
Provide customer WiFi
Plus, you can provide customer WiFi in return for valuable data collection – growing your mailing list, social media following and online reviews automatically!
The Emutel Veterinary Package is the perfect way to stay connected with your clients – wherever they are.
Healthcare
Professional call queueing
The EmuTel Healthcare system is a professional call queuing system that lets you manage your patients’ expectations by informing them of when they can expect to speak to your team.
Advanced call recording
EmuTel Healthcare also provides advanced call recording so any discrepancies with patients can be resolved, and live call reporting so you can keep an eye on your team’s performance.
Live call reporting
With EmuTel healthcare, you can focus on what’s important – providing quality healthcare services.
Professional Services
Link your phone to your CRM
Link the system directly to your computer, and keep track of when you last had contact with your clients easily with CRM/phone system integration. Know exactly who’s calling by linking your business’ CRM on your PC with your softphone system. Save time and provide a warm welcome to callers.
Click and call from your computer
Our softphone system provides a range of features for businesses to make, receive and return calls.
You can make and receive calls even if the caller has not left a voicemail, ensuring you don’t miss any potential new clients.
Advanced call recording
Record and listen back to any business calls with ease and check any discussed details. With advanced call recording, you can resolve client discrepancies in minutes.
The EmuTel Professional Services telco system provides an array of features for businesses making, receiving and returning calls – ensuring you don’t miss any opportunities.
Realty
Upload your CRM & Click to Call
EmuTel’s real estate solution provides the modern business with a click and call interface from any device, as well as uploadable CRM capabilities.
This allows businesses to manage their customer interactions with ease and advanced call recording for review at any time.
Whether in the office or out of the office, EmuTel provides you with the tools you need to succeed.
Industrial
Integrate your system with any device
EmuTel industrial services package allows you to integrate your system with any device, making it possible to make and receive calls through your business phone system from anywhere.
Full premises WiFi
You’ll have full premises WiFi, so you can use your devices from a desk, on the move or from anywhere on-site – and experience no dropouts or crackly lines.
Advanced call recording
Plus, our advanced call recording feature makes it easy to listen back on what was discussed in any business call, check any details and resolve discrepancies in minutes.
With EmuTel industrial services, you can make the most of your communications infrastructure.
Other
Click and call from your computer
Our latest technology telephone systems are cloud-based phone, and let you make, receive and return calls from your computer with the click of a button.
You can also use your devices from a desk, on the move or from anywhere in your building.
Professional audio branding
The system has professional audio branding and 100% phone and wifi coverage.
Link your phone to your CRM
Connect your telephone with your CRM, and keep track of important information you discuss with your clients.
With EmuTel, you’ll never have to worry about connection dropouts or crackly calls again.
Our services
We work with some of regional Australia's most iconic brands
We’re a lot smaller than any major telco, which is why we work so hard to provide the best service to regional, rural and remote Australian businesses. We aren’t keen on providing dodgy service, long wait times, or less than stellar performances, which is why we’ve written a detailed Customer Service Guarantee.
Don't just take our word for it, here's what our customers have said
Yealink Premier Partners
Emutel are key Australian Partners to Yealink, the global leaders of VoIP telephones and equipment.
What we do
We are an Internet Service Provider (ISP) and we provide solutions such as feature-rich business telephones, access to Australian NBN or Fibre networks, 5G broadband, and so much more.
We use multiple cloud management systems that allow us to remotely manage all of our equipment as well as our customers’ IT services from anywhere in the world.
